How to Build an Effective Customer Experience Strategy?

Customers are the most effective and critical resource every organization has. Therefore, businesses must focus more on meeting all their needs, addressing their wants, and ensuring the best services. To do so, you must have a customer experience strategy defining your plan to address your customer needs effectively. Regardless of the organizational size, you must […] The post How to Build an Effective Customer Experience Strategy? first appeared on CCR-Mag.com.

Professional Leader - Lessons in Leadership from Steve Jobs, by Nicholas C. Hill, 2022

An article (from the Professional Leader magazine) about Steve Job's Leadership style and examples of some of the techniques he used

Morton Waters

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